Welcome to ThoughtFish Media Help & Support Customer Service!

Our web-based support is open 24 hours a day, 7 days a week Pacific Standard Time.

We offer telephone support Monday - Friday, 9am to 4pm PST. Our phone number is 206-743-9950. If all agents are busy, we'll transfer you to voicemail and create a ticket automatically on your behalf.

We strive to answer most tickets within 4 hours of receipt, but more complex issues may take longer. To ensure you get the support you need, include all information about the issue and your telephone number so that we may call you back if necessary.

You can also submit a request or send us an email at support@thoughtfishmedia.zendesk.com.